what to do if a mechanic rips you off overcharges damages scams defrauds fraud

What To Do If A Mechanic Rips You Off: Here Are 3 Steps

It’s downright infuriating…

You’re likely wondering what to do if a mechanic rips you off. Or maybe your trying to figure out what to do if a mechanic breaks your car.

Fortunately there are options available to you.

I know, because I’ve been through them all. Reaching a decade of being a mechanic myself, I learned some of the tricks shady mechanics will play on unsuspecting victims. And I’m here to expose these crooks.

But, before launching your complaint it’s best to verify that your mechanic did in fact overcharge you or damage your vehicle. Check if any of these apply to you:

      • your mechanic overcharged you more than 10% from the original quote
      • new parts were never installed, and you found out at a later time
      • the mechanic damaged other essential parts of your vehicle and mentioned nothing about it to you
      • the shop scammed you with bogus repairs

If any of these apply to you, then let’s continue.

Here in this post you’ll find all the resources in Canada and in the United States for actions to take when a mechanic has decided to scam you.

Find out If You Qualify For Repair Warranty

Some provinces/states automatically protect consumers from mechanical repairs with a mandatory repair warranty. Check with your local consumer protection agency / automotive regulations department to see if you qualify for warranty repairs.

Under the Consumer Protection Act, parts and labor generally have a warranty for a minimum of 90 days or 5,000 km (whichever comes first). Repair shops can also offer coverage beyond that minimum warranty.

No Warranty Repair? No Problem.

If a repair warranty doesn’t apply to you, don’t fret. You’ve still got a few options available. We can still get your money back.

What to Do If a Mechanic Rips You Off


what to do if a mechanic rips you off overcharges damages scams defrauds fraud make a complaint


The first step is to make a complaint directly to the business by letter, email or phone call. At this point you may be very upset towards the mechanic, but it’s best to keep a cool head and deliver the facts of the problem. Tell the shop you feel you’ve been overcharged, and request this problem be resolved immediately.

It’s always best to contact the business garage in writing so you have a record of the communication. I recommend using email.

If you contact the business shop by phone, make sure to note the date and details of the conversation. Take a picture and record your call logs you’ve made to the shop.

If you’ve done STEP 1 and the mechanic still refuses to correct the problem, then move onto STEP 2.

STEP 2what to do if a mechanic rips you off overcharges damages scams defrauds fraud make a complaint formal letter


Contact a local automotive regulations department / consumer agency in your province or state. Make a complaint about the business that refuses to fix the faulty repair for your vehicle.

If you have written records and documents ready, this becomes much easier for your local regulations department to get involved and issue you compensation. 

Side note:

Your key piece of evidence you’ll need is thequote in writing and the “final bill in writing” to make your case. Only having the “final bill in writing” will not help your case. You need both!

You request your “quote in writing” before agreeing to do any work up front at the shop. Even if the repair would cost you less than $100.

Don’t underestimate how bad things can turn without that “quote in writing” (earlier we mentioned doing preventative work up front).

Below are a list of all Canadian and US departments that handle consumer protection for automotive repairs. Locate your local regulators to file a complaint:


Use the large database from USA Gov website to locate your local auto regulators. They have listed all the departments available in your area. Just select which state you’re located in and it’ll show you which department to contact to make a complaint. 

From there you can report a mechanic shop by either sending an email or reaching out via phone call to their consumer protection agency.

Visit their website: https://www.usa.gov/state-consumer

Combating Auto Repair Fraud

Contacting your automotive regulations department is a solid action to take when a mechanic rips you off. Usually they’ll launch investigations with a serious enough complaint and start handing out fines. It’s not out of the question for them to shut down shops if they find other violations occurring during that time; and they’ll get your money back for you as well.

But sometimes they may not have enough information to do much. Usually this is because you don’t have enough evidence for them to build a clad iron case. Or some provinces or states don’t have tight regulations for the automotive repair industry.

If this is your situation, don’t throw in the towel just yet. Here is one last option available to you; which is to take your offender to a small claims court. You might be able to convince the judge with what evidence you do have available. 


what to do if a mechanic rips you off overcharges damages scams defrauds fraud make a complaint formal letter seek professional consult lawyer

How small claims courts work

If you need accurate legal advice, it may be a good idea to speak with a lawyer. Here are lawyers you can speak with online about your specific concerns. 

However, you may still decide to go at this alone if you feel comfortable with that.

Now this is where you need to bring all the evidence with you when going to a small claims court. All quotes, invoices, call logs, pictures, videos, and witness statements; anything you have recorded. You must prove with facts that you got ripped off by the mechanic for your car repair.

Every province and state will differ for amount of money to be rewarded, but having all documents ready just increases your chances of making a successful claim and winning your money back; whatever that amount is.

This will be your only chance to get back what is owed to you, so make it count. Be prepared and be accurate with your facts. It is possible to win when you have all these things in place with you.

Now You Know What Steps to Take When a Mechanics Rips You Off.

what to do if a mechanic rips you off overcharges damages scams defrauds fraud 3 simple steps

Now you know what to do if a mechanic overcharges you or damages your vehicle.

Following these 3 Solid Steps should help you recover compensation for the mechanic’s infraction.

Don’t let shady mechanics trick you out of your hard earned money. Remaining quiet will only enable these unscrupulous mechanics to do more of what they’re doing now.

Taking action is the only way to make sure your car will be fixed right and at a fair rate the next time.

Find the 7 Ways to Find a Reliable Mechanic. And if you want to know how to catch a mechanic red-handed for damaging your vehicle, check out this guide.

Last Update: October 10, 2023

2 thoughts on “What To Do If A Mechanic Rips You Off: Here Are 3 Steps”

  1. This is Latricia Tyler I have concerns about Domar Automotive. My car was towed by AAA on the 31st of March to the shop. I got a call with diagnostic they told me was the problem. Two weeks later I was told it was done. I paid them, got in the car a drove off. Before I could drive 10 minutes away it ran hot again. They told me to leave car there they will pick it up. They came picked it up, 2 weeks later they told me to come get it again I went got it, same thing happened again it ran hot. The told me to leave it again they will come get it. After that time it was hard to get communication from them and they started telling me it was different things was going on. Me trusting them I gave them the chance to fix it. They kept my car for over 1month and a half guess the problem telling me they put new parts on the car. After texting them my concerns they told my they sent the t to Huffines Chrysler Jeep Dodge to be diagnose . Which I turned made me question them of why they didn’t diagnose it from the beginning. Finally after not answering the phone and multiple text I went up there and they saying they couldn’t figure out the problem, they told me my motor was blown with head cracked. I think I’ve been scammed and also think the parts they said they changed wasn’t changed. I’m crying out for help to resolve this issue.

  2. Hi Latricia, sorry to hear about your horror story. At this point I can only assume your vehicle would need real professionals to look at it now.
    Don’t be discouraged. You can find the right people to help you resolve your motor vehicle issues.
    There are just so many angles to go at this here, I cannot say for certain what your specific issues were.
    I hope you use the resources from the article and find a resolution soon!

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